Help center
Keep trivia night moving.
Start with the quick fix that matches what you see. Opening this page in a second tab will not remove you from an active room.
A player is stuck or missed the next question
Keep the host on the readiness screen until every connected phone shows ready. On the player’s phone, reopen this site or refresh once. The saved room pass should reconnect that phone automatically while the room is still active. If it remains stuck, switch back to the original Wi-Fi or mobile connection and refresh again.
A player left the page
Reopen Trivia Night Now on the same phone and browser. Do not scan a new code first—the phone should use its saved room pass. Choosing Leave, clearing browser data, switching to private browsing, or waiting until the room expires removes that shortcut.
The room code or QR code will not work
Make sure the host still has the lobby open and that the player is using the newest code shown on the host screen. If scanning fails, type the six-character code manually. Avoid opening the player link inside a social media app’s built-in browser.
The topic search timed out or found too few questions
Try a clear, specific topic such as “Harry Potter movies” or “Wisconsin history.” If the fresh-question message appears, let the deeper search finish. You can then play the fresh questions found, allow the oldest repeats, search again, or choose another topic. The game will not silently lower the requested question count.
A question is wrong, repeated, or off-topic
Use the form below and include the topic plus as much of the question as you remember. Do not send a room token or another player’s personal information. Reports help improve the quality filters.
Still need help?
Send a short description of what happened. An email address is optional, but it is required if you want a reply.